Trauma-informed, Holistic Case Management and Supportive Services

(Pre and post-release)

CFSS services are based on the understanding that the best learning emerges in the context of supportive relationships that make learning individualized, challenging, engaging & meaningful.

CFSS case management follows members from pre-release enrollment through follow-up and uses evidence-based guiding principles that are relevant & meaningful concepts that clarify or guide their practice. Guiding principles for case management practice include the use of a participant-centric, collaborative partnership approach; whenever possible, facilitating self-determination and self-care through the tenets of advocacy, shared decision-making, and education; use of a comprehensive, holistic approach; the practice of cultural competence, with awareness & respect for diversity; promote the integration of behavioral change science & principles; link with community resources; assist with navigating the workforce system to pursue professional excellence and maintain competence in practice; promote quality outcomes & measurement of those outcomes; support and maintain compliance with federal, state, local, organizational, and certification rules & regulations.

CFSS’s holistic case management method also allows for the connection with family members, prepares them for the reception of the individual release, and connects the family members to resources that allow them to access opportunities that connect them to a good life as well. Member Services Coordinators will work with each participant to develop & assist them with meeting individualized case plan goals & tasks, implement approaches, & provide holistic lifestyle advisement.